Refund Policy

Thank you for shopping with us. Please read our refund policy carefully.

Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition.
• The product must be in original packaging.
• Proof of purchase (order number) is required.

Items that are damaged due to misuse or used products are not eligible for return.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons.

Refund Process

Once we receive and inspect your returned item:

• We will notify you about the approval or rejection of your refund.
• If approved, your refund will be processed within 5–7 business days.
• The amount will be credited to your original payment method.

Late or Missing Refunds

If you haven’t received your refund yet:

• First check your bank account again.
• Contact your bank or payment provider, as processing time may vary.

Damaged or Wrong Products

If you receive a damaged or incorrect item:

• Contact us within 48 hours of delivery.
• Share clear photos or videos as proof.

We will arrange a replacement or refund after verification.

Shipping charges are non-refundable unless the return is due to our mistake (damaged or wrong product).